Air Charter Service launches ACS Time Critical to consolidate range of urgent cargo services

Leading aircraft charter specialist, Air Charter Service, has consolidated its specialist urgent cargo products under a new sub-brand – ACS Time Critical. The 24-hour team is able to deliver a range of specialised services, alongside go-now cargo aircraft charters, including onboard courier and ‘next flight out’, as well as integrated trucking solutions, for a premium door-to-door service for their clients’ urgent shipments.

Dan Morgan-Evans, Group Cargo Director at ACS, said: “Over the years we have gained a wealth of experience in the time critical market, starting with go-now chartering, we added onboard couriers, next flight out and trucking to our résumé. We continued to expand and improve upon our services before realising that part of our business had evolved into a time critical services provider. We have completed more than 10,000 OBCs in recent years and added the next flight out service during the pandemic, when travel restrictions limited our couriers’ ability to always accompany the packages.

“So we felt that our name, Air Charter Service, no longer reflected everything that we offer to time critical customers. Our forwarder and manufacturer clients often require multiple services and a complete door-to-door solution, so bringing these services under the new ACS Time Critical sub-brand means that it is clearer to clients that we have a team specialising in the full range of solutions for the most urgent freight and offer more than just charters.

“Whilst the name helps to clarify what we can offer customers, the structure behind it comes with additional benefits for them. With some shipments it is not always automatically clear what the best option for transportation is, so we are streamlining the process and finding the fastest and most cost-effective solution for every request. There are many other lighter weight options on the market when it comes to urgent transportation services, but we believe that ACS Time Critical is a unique combination and far exceeds these other offerings.”